nyonyatogel Platform Privacy Notice

This page describes what we collect when you use nyonyatogel and how we keep that data protected. We take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1, Piala Indonesia, or Champions League markets, we collect information necessary to verify your identity, process your payment, and deliver our service.

We do not sell your personal data to third parties. We use your information only for account management, payment processing, fraud prevention, and compliance with local law. Our servers encrypt all sensitive data in transit and at rest. This notice explains our practices in detail.

What we collect on nyonyatogel

When you register for a nyonyatogel account, we collect your legal name, date of birth, email address, and phone number. We also collect your residential address and government-issued ID number during account verification. This information is required by law to prevent fraud and money laundering.

When you deposit funds, we collect payment details — your e-wallet account identifier or bank account number — and transaction records. We do not store full credit card numbers or bank passwords; payment processors handle sensitive financial data separately.

We collect betting history, game activity, and account balance records. We also collect technical data: your IP address, device type, browser version, and approximate location (country level only). This helps us detect unauthorized access and improve service stability.

How we use your data on nyonyatogel

We use your personal information to verify your identity, process deposits and withdrawals, settle bets, and comply with regulatory requirements. Your data is also used to detect fraud, prevent account abuse, and investigate disputes. We may contact you via email or SMS to confirm transactions, notify you of account activity, or respond to your support requests.

We analyze aggregated, anonymized data to understand user behaviour and improve nyonyatogel's features. This analysis does not identify you personally. We do not use your data for marketing purposes without your explicit consent.

Third-party processors and data sharing

We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent necessary to process your transactions. These processors have their own privacy policies and are responsible for their handling of your financial information.

We may share your data with law enforcement or regulatory authorities if required by law or court order. We do not share your data with marketing partners, advertisers, or data brokers. Our staff access your data only when necessary to support your account or investigate a dispute.

Cookies and tracking on nyonyatogel

We use cookies to maintain your login session and remember your preferences. Session cookies expire when you close your browser. Preference cookies persist for up to one year and allow us to recognize you on your next visit. We do not use cookies for tracking or profiling beyond what is necessary to operate nyonyatogel.

You can disable cookies in your browser settings, but this may limit your ability to use nyonyatogel. We do not use third-party tracking pixels or analytics services that profile your behaviour across other websites.

Your rights regarding your data

You have the right to access your personal data held by nyonyatogel. You can request a copy of your account information, betting history, and transaction records by contacting our support team. We will provide this information within 7 business days.

You have the right to request correction of inaccurate data. If your address or contact information changes, update it in your account settings immediately. You also have the right to request deletion of your account and associated data, subject to legal retention requirements. Deletion requests are processed within 30 days.

Data retention on nyonyatogel

We retain your account information for as long as your account is active. After account closure, we retain transaction records and identity verification documents for five years to comply with anti-money-laundering regulations and tax requirements. Betting history is retained for three years for dispute resolution purposes.

Technical logs (IP addresses, device information) are retained for 90 days. Deleted accounts cannot be recovered after 30 days; ensure you have downloaded any records you need before requesting deletion.

Data security and breach notification

We implement multiple layers of security to protect your data. Our servers use TLS 1.2 encryption, firewalls, and intrusion detection systems. Access to personal data is restricted to authorized staff and logged for audit purposes. We conduct quarterly security audits by independent third-party firms.

If we discover a data breach affecting your personal information, we will notify you within 48 hours via email and SMS. We will also notify relevant regulatory authorities as required by law. Our incident response team investigates all breaches and implements corrective measures to prevent recurrence.

International data transfers

Our servers may be located outside your jurisdiction. When we transfer your data internationally, we ensure it receives the same level of protection as required by Indonesian law. We use standard contractual clauses and data processing agreements to ensure third-party processors comply with privacy standards.

Contact us about privacy

If you have questions about our privacy practices, wish to exercise your data rights, or suspect a privacy violation, contact our support team. You can reach us via email or through your nyonyatogel account. We respond to privacy inquiries within 7 business days.

If you are located in Jakarta, Surabaya, Bandung, or Medan and believe we have violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction. We cooperate fully with regulatory investigations.

Changes to this privacy notice

We may update this notice at any time. Changes take effect when posted on this page. Your continued use of nyonyatogel after an update means you accept the revised privacy practices. We encourage you to review this page periodically to stay informed of how we handle your data.